Shipping

Shipping is free on every order. No minimums, no codes.

Orders ship via DHL and typically arrive within 12 to 18 days of purchase. You'll receive a tracking number by email as soon as your order ships, so you can follow it the whole way.

We currently ship within the United States.

We're a small company and we ship directly from our production facility rather than marking the product up to cover US warehousing. The trade is a longer transit time for a lower price and free shipping. Your 60-day money-back guarantee doesn't start until the day your order is delivered, so the transit time never eats into your trial window.

If your tracking stalls or your order hasn't arrived within 18 days, email support@agsoftener.com with your order number and we'll chase it down. If a package is lost in transit, we send a replacement or refund you in full, your choice.